Refund Policy

Last updated: November 2, 2026

About this policy

Aedita is operated by Wu Zitong, an individual based in China, trading as Aedita. This policy covers paid Aedita orders placed through Paddle, our authorized reseller and Merchant of Record. Paddle handles payment and refund requests.

The Free plan has no subscription charge. Creating an account does not start a paid subscription. Refunds apply to paid orders; there is no payment to refund for use of the Free plan.

Refund eligibility

We follow the Paddle Refund Policy andPaddle Buyer Terms. Unless required by law, purchases are generally non-refundable. Paddle can consider discretionary requests made within 14 days of a transaction; this is a review window, not a money-back guarantee. A request may be approved in full, approved in part or declined.

Your mandatory consumer rights take priority, including applicable withdrawal rights and remedies for faulty or misdescribed products. Eligibility and withdrawal periods vary by location and transaction. Digital-content exceptions apply only where legally valid, including any required express consent. See Paddle’s policy for the rules applicable to your purchase.

How to request a refund

Use the support link in your Paddle receipt or visit paddle.net and choose the refund option. Have your purchase email and transaction reference ready if available. Do not send full card details. For technical help with Aedita, email hello@aedita.com; contacting us first is not a condition of exercising a statutory right.

Canceling a subscription

Use “Manage subscription” in your Paddle purchase email or request cancellation atpaddle.net before renewal. Cancellation normally ends future billing after the current paid period. It does not itself refund past charges. Deleting the plugin does not cancel billing.

Approved refunds

Paddle processes approved refunds, normally to the original payment method, under the timing rules in its policy. Refunded access may end. If your concern is unresolved, contact Paddle with your transaction details; your legal remedies remain available.

Contact and related policies

Aedita product support: hello@aedita.com. Payment support: Paddle buyer support. Read our Terms of Service and Privacy Policy for the related service and data terms. The policy and mandatory rights applicable at the time of purchase govern that purchase.